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NOT just the powering off and on of the SB - I'd tried that before. Please let me know (via this Board) how you get on and whether you have any theories on why this seems to work. I do hope that this will be of help to others. I then powered the SB of and on again, unplugged the Asus USB-BT400 from the Acer Win 7 computer and plugged it into the Dell Win 10 computer. Powering the SB on and off clears its memory of all the horrors that have gone before. I then Paired and (on the second attempt) successfully Connected the Win 7 desktop with the Soundbar. I turned off the power on the LG Soundbar and then switched it back on and selected BT using its function button. NOT use the drivers on the CD which comes with the product - they are well out-of-date! IMPORTANT: Be sure to unplug the Asus USB-BT400 before you do this and then re-insert it once the new drivers have been successfully installed. (which is also the site where I had previously downloaded the Windows 10 driver on the other (Dell T5500) desktop).īefore going any further, I recommend that you replace any drivers that may be on your own computer(s) with the latest (free) drivers from this Asus site. I got the latest driver from the Asus site at:

I eventually tried plugging the Asus USB-BT400 into a different desktop, a 5-year-old Acer running Windows 7 Home Premium SP1.

I have no idea why, but would be interested to hear of any theories Unfortunately, none of the suggestions worked, but the following did. at Asus), not only from this Board but also from various others. In the six weeks or so since I initially posted this, I have received a number of helpful suggestions (thanks to all, especially Paul C. Asus USB-BT400 usb-bluetooth dongle visible but not connecting